Employment: Customer Service-Oriented Professionals Sought
Knockout Pest Control has a long-established reputation for providing the highest customer service and award winning quality. We seek committed individuals of integrity and dedication to join our team.
PEST CONTROL TECHNICIAN
Looking for a career in a recession resistant industry?
Are you a problem solver? Do you like to work independently? Can you think on your feet? If so, Knockout Pest Control, Inc. may be the right fit for you.
On the job training! We’ll make you “the expert” in pest management. You’ll get field training, classroom training and on the job study. You do not need prior experience. You’ll work on assignment with residential customers and/or commercial customers on your route. You will solve pest problems, prevent them and maintain pest free conditions. You’ll share knowledge with your customers.
We expect you to look out for your customers, so we look out for you. You will have competitive pay, health, dental and life insurance, 401k plan, paid time off (holidays, sick days, personal days and vacation). You will also have a company vehicle, work clothing, gas card, cell phone, paid training and an outstanding opportunity for advancement.
If you’re intrigued, read on…
We don’t just hire anyone! To qualify, you need a minimum of a high school diploma (or GED), excellent (English) verbal and written skills, and have the ability to obtain an applicator’s license and certification. You must follow instructions, be comfortable working alone, and can learn and use IT technology. You will be capable of bending, stooping, kneeling, lots of walking, and able to carry up to 50 lbs. You must have a valid driver’s license and a good driving record for past 3 years, and pass a pre-employment drug screen, physical fitness evaluation and a criminal background check.
CUSTOMER SERVICE REPRESENTATIVE
Customer Service Professionals
Knockout Pest Control, Inc. was founded in 1975 and is a fast-growing leader in pest management services in the New York metropolitan area. Our quality-focused, visionary company provides career opportunities and performance-based rewards to our team. We have an overall A rating from Angie’s list and have consistently received their Super Service Award. Our culture is rooted in trust, integrity, professionalism, hard work and excellence. In order to best service our residential, commercial and industrial customers, we exercise good judgment and fairness to meet everyday challenges. Our team of enthusiastic, dedicated and talented professionals is a leader in our industry.
We are looking to add energized new professionals to our team to help take our company to the next level. As a Customer Service Professional, you will spend a good part of your day on the phone speaking with our existing customers, prospective customers and technicians in the field. If you have a positive attitude and enjoy helping people, we have an opportunity for you. We pride ourselves on the service we provide to our customers. A minimum of two years customer service and phone sales experience as well as strong current computer skills (Word, Excel, etc.) are required.
In this position, you will resolve customer service issues/questions in a timely and professional manner to enhance customer satisfaction and increase retention. Additionally, you will spend part of your day scheduling service calls, reviewing and optimizing routes and dispatching work to technicians. The ideal candidate is independent, confident and customer-oriented with good time management skills, strong communications ability (both written and verbal), has the ability to provide exceptional customer service, the desire to exceed expectations and enjoys working as part of a team in a fast-paced customer-focused environment and possesses a desire to help promote environmental health and safety.
Essential duties and responsibilities include but are not limited to:
– Answering inbound calls from customers, prospective customers and technicians
– Sell and schedule services
– Communicate with technicians in field
– Communicate with other departments/staff members to maintain route efficiency and a high level of customer service
– Dispatch work to technicians in field
– Maintain customer database
– Provide timely solutions to customer inquiries and problems including payment history
– Responsible for customer retention
– Check in work from technicians
– Other responsibilities as they arise
Our compensation package is extremely competitive (401k, medical, vision, life and dental insurances, paid vacation, personal, holiday and sick days).
If you are a committed and dependable individual and are looking for an opportunity you can be proud of, we would like to hear from you.
We are located in Nassau County.
Knockout Pest Control, Inc. is a Drug Free and Equal Opportunity/Affirmative Action Employer.
Spanish speaking bi-lingual applicants are encouraged to apply.
If you have already responded to one of our ads, we thank you and ask that you not respond again. Your resume is already on file and under consideration.
E-mail your resume and cover letter with salary history to: firstname.lastname@example.org
Building Your Knockout Career
KNOCKOUT PEST CONTROL, INC. can provide you with the opportunity to start and expand your career in our industry. We are looking for people who are ready for an entry level position in a new career as well as experienced individuals looking to grow with a proven industry leader. If you are interested in our company and would like to start a new career, send us your resume:
KNOCKOUT PEST CONTROL, INC.
1009 Front Street
Uniondale, NY 11553
Or e-mail your resume to: email@example.com
- Competitive Pay
- Comprehensive Health Insurance
- Dental Insurance
- Vision Insurance
- Company Paid Life Insurance
- 401(k) Plan
- Paid Vacations
- Paid Personal Days
- Paid Sick Days
- Paid Holidays
- Company Vehicle
- Company Uniforms
- Technical and Customer Service Training
- Outstanding Opportunity for Advancement
KNOCKOUT is an Equal Opportunity Employer and provides a Drug Free Work Place
Knockout is a proud member of the following trade organizations
Founded in 1980, IFMA is the world's largest and most widely recognized international association for facility management professionals, supporting 24,000 members in 104 countries.
This diverse membership participates in focused component groups equipped to address their unique situations by region (133 chapters), industry (15 councils) and areas of interest (six communities). Together they manage more than 78 billion square feet of property and annually purchase more than US$526 billion in products and services.
The Building Owners and Managers Association (BOMA) International is a federation of 91 BOMA U.S. associations and 18 international affiliates. Founded in 1907, BOMA represents the owners and managers of all commercial property types including nearly 10.5 billion square feet of U.S. office space that supports 1.7 million jobs and contributes $234.9 billion to the U.S. GDP.
The National Pest Management Association (NPMA), a non-profit organization with more than 7,000 members from around the world, was established in 1933 to support the pest management industry's commitment to the protection of public health, food and property. This commitment is reflected both in the continuing education of pest management professionals and the dissemination of timely information to homeowners and businesses.
The NYPMA is The Voice for pest management companies all throughout New York State. Becoming a member could be one of the best possible investments you’ll ever make for your business. Not only will you have the backing of the New York Pest Management Association behind your company, but you’ll also get listed locally within our directory. This is a big plus for consumers or businesses looking for a legitimate pest management provider they can trust.
CAI provides information, education and resources to the homeowner volunteers who govern communities and the professionals who support them. CAI members include association board members and other homeowner leaders, community managers, association management firms and other professionals who provide products and services to associations.
GreenPro, the world’s largest and most credible green certification program for pest management professionals, recognizes companies within our industry that are committed to providing commercial and residential customers with reduced risk, comprehensive, and effective pest control services.
AA++ in all respects. Contract treatments are effective (mice, termites & insects). Office staff informative but most of all, the field technicians are without exception, professional, personable and polite.Rick T. Glen Cove, NY Read All Reviews
First time used it. Dealt with mice, bees and ants. Very good experience. The technician was patient and explains to me everything he did.Chao C. Manhasset, NY Read All Reviews
We have had a contract with Knockout Pest Control for 9 years. They have been highly responsive when we have needed them. It's worth the money.Gina L. Long Beach, NY Read All Reviews
The gentleman arrived on time was super nice took the time to explain the service which was provided and left in a timely manner. I will use again.Dame F. Uniondale, NY Read All Reviews
I have been using Knockout Pest Control for almost one year now. They are consistently knowledgeable, on time, and overall provide excellent customer service. I appreciate the 30 minute advance call prior to a service visit immensely given our busy schedules. They will return until the issue is resolved or prophylactically as requested. I highly recommend this company.Alexa K. Pelham, NY Read All Reviews