Customer Testimonials–Knockout Pest Control Superior Customer Service
Customer testimonials tell the Knockout customer service story. Being in the pest control business since 1975, we’ve gotten a lot of letters, phone calls, faxes, e-mails, and text messages from a lot of relieved and happy folks. We understand how stressful having a pest infestation problem or any pest problem invading your home or business. And we understand the impact that pests can have on the health and general well being of a person, their family, friends, employees, and customers; not to mention pets and the destructive capabilities that many pests can wreak on clothes, furniture, food products, and even on the structural integrity of a building. When a customer drops us a note of thanks it means a lot to us…because it means so much to them. So we just thought we’d share a few that we recently received via telephone & e-mails.
Satisfied Customers Who Found Us On Angie’s List
We have been honored with the 2012 Super Service Award from Angie’s List–an honor we have earned six years running. For a local company like ours to win this national honor is an achievement. Few than 5% of the thousands of businesses merit this prestigious national honor every year.
While we are honored to win awards for service, your confidence in us and your recommendations are what we prize the most.
Most Thorough Inspection Ever – Your technician Frank D. did the most thorough inspection I have ever had. He was so knowledgeable and gave me tips for preventing the problem in the future. -Ms. F of Floral Park, NY
Treated My Home Like His Own – I had a service call this past Sunday and I wanted to compliment the technician. All of the techs have always been so helpful, but Sean went above and beyond. He was polite and courteous, and treated my home like his own. He took extra precaution for the safety of my toddler. He truly deserves recognition for outstanding customer service.-email from satisfied customer in Wantagh, NY
Made Sure We Understood the Knockout Solution – I had one of your service people at my house yesterday and I just wanted to let you know he was extremely courteous, helpful, and knowledgeable. He took the time to tell us what he was going to do, did the work, and then made sure we understood what he did. This is the type of person that will keep me using Knockout for future pest control needs. Please thank him for us! -Mr. M of Levittown, New York
Recommended Without Reservation – In all aspects, they were professional, punctual and a pleasure to deal with. I would not hesitate to use them again and I recommend them without reservation. -Angie’s List member from Glen Cove, NY
Termite Inspection Advice Helped Close the Deal on My Home – I cannot thank you enough for sending out a very honest termite inspector. When he found I was the seller of a home not a buyer, he advocated the buyer request the NPNA-33 Form. I appreciated his advice and honesty with the situation. It is the first time I have sold a home and had been misinformed. Again, thank you for all the assistance your company has given.–Long Island Home Seller
Like Having a Bug PhD Solve My Pest Problem – I ordinarily don’t give complements to tradesmen or venders, but I have to tell you how impressed I was with Knockout Pest Control Technician Frank. He seemed to know as much about insects as a PHD in entomology. He showed and explained to me everything he was doing and pointed out things I could do prevent future problems. I am so pleasantly surprised with how thorough and effective the treatment was that I’d like someone to contact me regarding the KO-12 package you offer. I’ve never felt more comfortable with a service provider that with you folks. –Mr. P, East Norwich, NY
Calming Bed Bug Hysteria and Knocking Them Out – I want to say thank you and apologize for my craziness on the telephone earlier. I also want to commend your staff in how they all dealt with my hysteria. I’ve never seen, let alone had, bed bugs before. The techs you sent just left and I feel much better. They instructed me on everything and now I’ve got my stuff in those boxes cooking away any bugs that might have missed the treatment, although I can’t see how that could happen, considering how they combed through everything. Really I can’t thank you enough.–Ms. C of Manhattan, NY
Protecting My Kids and My Pets – I have two different contracts with them. One is an ongoing termite program. The other contract with them is for getting rid of different problems like wood bees and carpenter ants. They are always very prompt and very professional. They are easy to work with. I have children and pets and I restrict what products anybody will use in the house and they are very cooperative with that. –Angie’s Lists Member and Mom
Knockout is a proud member of the following trade organizations
Founded in 1980, IFMA is the world's largest and most widely recognized international association for facility management professionals, supporting 24,000 members in 104 countries.
This diverse membership participates in focused component groups equipped to address their unique situations by region (133 chapters), industry (15 councils) and areas of interest (six communities). Together they manage more than 78 billion square feet of property and annually purchase more than US$526 billion in products and services.
The Building Owners and Managers Association (BOMA) International is a federation of 91 BOMA U.S. associations and 18 international affiliates. Founded in 1907, BOMA represents the owners and managers of all commercial property types including nearly 10.5 billion square feet of U.S. office space that supports 1.7 million jobs and contributes $234.9 billion to the U.S. GDP.
The National Pest Management Association (NPMA), a non-profit organization with more than 7,000 members from around the world, was established in 1933 to support the pest management industry's commitment to the protection of public health, food and property. This commitment is reflected both in the continuing education of pest management professionals and the dissemination of timely information to homeowners and businesses.
The NYPMA is The Voice for pest management companies all throughout New York State. Becoming a member could be one of the best possible investments you’ll ever make for your business. Not only will you have the backing of the New York Pest Management Association behind your company, but you’ll also get listed locally within our directory. This is a big plus for consumers or businesses looking for a legitimate pest management provider they can trust.
CAI provides information, education and resources to the homeowner volunteers who govern communities and the professionals who support them. CAI members include association board members and other homeowner leaders, community managers, association management firms and other professionals who provide products and services to associations.
GreenPro, the world’s largest and most credible green certification program for pest management professionals, recognizes companies within our industry that are committed to providing commercial and residential customers with reduced risk, comprehensive, and effective pest control services.
AA++ in all respects. Contract treatments are effective (mice, termites & insects). Office staff informative but most of all, the field technicians are without exception, professional, personable and polite.Rick T. Glen Cove, NY Read All Reviews
First time used it. Dealt with mice, bees and ants. Very good experience. The technician was patient and explains to me everything he did.Chao C. Manhasset, NY Read All Reviews
We have had a contract with Knockout Pest Control for 9 years. They have been highly responsive when we have needed them. It's worth the money.Gina L. Long Beach, NY Read All Reviews
The gentleman arrived on time was super nice took the time to explain the service which was provided and left in a timely manner. I will use again.Dame F. Uniondale, NY Read All Reviews
I have been using Knockout Pest Control for almost one year now. They are consistently knowledgeable, on time, and overall provide excellent customer service. I appreciate the 30 minute advance call prior to a service visit immensely given our busy schedules. They will return until the issue is resolved or prophylactically as requested. I highly recommend this company.Alexa K. Pelham, NY Read All Reviews