We Respond Like EVERY Call Is An Emergency

A Compliment to One of Our Own

Posted on September 14th, 2017 by Knockout Pest

compliment

Not too long ago, we received a compliment that we just had to share! A local businessman that is well-respected in the NY metro area had received some of our services for his buildings. During these services, he wrote us a letter to make sure one of our beloved employees was properly recognized. And here is that exact letter:

 

Mr. Katz,

As a long term businessman dealing directly with the public I have been the recipient of many letters in regard to my employees. Sadly, most have been complaints.

That is why when I come across an outstanding team member, I make sure a compliment is sent.

Dee Altieri is one of those amazing people and I wanted to write you and make sure you know just how terrific she is.

Some time ago I contacted Dee requesting assistance with an infestation of bedbugs I discovered in a three family building I own in Brooklyn. She was professional, knowledgeable, well informed, and was able to help me quickly manage the situation.

That is why, upon discovering a new problem in the building, (ants) I immediately contacted Dee.

This time she was even more amazing. She explained all my options, made sure to arrange an immediate, comprehensive intervention, helped me contract with you for ongoing service and did it all at a fair price.

Finally, because some exterminators have given your industry a less-than-stellar name, Dee was able to make it clear that you run your business in a highly ethical manner. I quote;

“Mr. Katz is an honest and wonderful man and you have absolutely nothing to worry about!”

I want to thank you for having this great team member, and look forward to a mutually beneficial relationship with your company moving forward.

Best,
Frank

We would like to say thank you to Frank for taking the time to write this amazing letter! And of course, we would like to recognize Dee for all of the hard work she does — while always keeping a smile on her face! Thank you for all that you do!

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Knockout is a proud member of the following trade organizations

IFMA

Founded in 1980, IFMA is the world's largest and most widely recognized international association for facility management professionals, supporting 24,000 members in 10​4 countries.

This diverse membership participates in focused component groups equipped to address their unique situations by region (133 chapters), industry (15 councils) and areas of interest (six communities). Together they manage more than 78 billion square feet of property and annually purchase more than US$526 billion in products and services.

BOMA

The Building Owners and Managers Association (BOMA) International is a federation of 91 BOMA U.S. associations and 18 international affiliates. Founded in 1907, BOMA represents the owners and managers of all commercial property types including nearly 10.5 billion square feet of U.S. office space that supports 1.7 million jobs and contributes $234.9 billion to the U.S. GDP.

NPMA

The National Pest Management Association (NPMA), a non-profit organization with more than 7,000 members from around the world, was established in 1933 to support the pest management industry's commitment to the protection of public health, food and property. This commitment is reflected both in the continuing education of pest management professionals and the dissemination of timely information to homeowners and businesses.

NYPMA

The NYPMA is The Voice for pest management companies all throughout New York State. Becoming a member could be one of the best possible investments you’ll ever make for your business. Not only will you have the backing of the New York Pest Management Association behind your company, but you’ll also get listed locally within our directory. This is a big plus for consumers or businesses looking for a legitimate pest management provider they can trust.

CAI

CAI provides information, education and resources to the homeowner volunteers who govern communities and the professionals who support them. CAI members include association board members and other homeowner leaders, community managers, association management firms and other professionals who provide products and services to associations.

GreenPro

GreenPro, the world’s largest and most credible green certification program for pest management professionals, recognizes companies within our industry that are committed to providing commercial and residential customers with reduced risk, comprehensive, and effective pest control services.

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